Parasol Property Mallorca reviews
Have had 2 recent family holidays in an apartment in Port Pollensa booked via Jan. She was friendly, professional and took care of all our queries including airport transfers, useful information on dining, bike hire, cots, high chairs, etc. Her knowledge and experience of Mallorca and local tips on Port Pollensa were invaluable. We have no hesitation in recommending Jan to anyone considering a holiday there as she goes above and beyond to ensure everything is perfect.
My family booked a villa in Peurto Pollenca for the month of December 2022. The service provided by Parasol’s agency through Jan and her colleagues was first class. Would definitely book through them again and recommend to friends and family. Excellent communication and response to any questions or maintenance issues. Extremely trustworthy and client focused.
Stayed at Apartment Ramon for 10 wonderfully relaxing days. The apartment is so well equipped, comfortable and beautifully furnished. The massive terrace overlooking the pool with mountain views is idyllic and only a short stroll to the glorious Puerto Pollensa beach. Very good communication with Jan and would definitely book again.
Apartmento Ramon is excellent. Lovely situation and furnished to a high standard. Wi fi connection is stable and strong. Jan at Parasol properties is very experienced and knowledgable & helped us throughout the booking process and holiday. Jan also arranged reliable airport transfers for us. A great holiday. Many Thanks. Vic & Jeanette Threlfall
Fuimos 5 dias, 4 personas, apartamento perfecto, bien ubicado, zona tranquila y perfectamente equipado, (tal cual en las fotos) el trato con Jan excelente, si volvemos por Mallorca repetiremos seguro.
I really like the competent service!!
Hannah Louise Lopez
You won’t find a more knowledgable, professional or friendly rw estate on the island. Jan is a cut above the rest. Expect an honest opinion and she will rent/sell your property or find u ur dream home … no problem 😊
A good range of properties and and an excellent hassle free comprehensive service, both personable and professional. Adept at sorting the inevitable occasional minor niggles that come with self catering rentals too. Will definitely be on my list for future visits to Mallorca.
Very nice appartment and good communication with the owner!
Jan was very helpful and provided excellent service sorting out changes to our holiday which was interrupted by covid and other closures at the last two Xmas's. She was very understanding and flexible and assisted us in finally having an excellent visit to PP. We cannot recommend her and her company highly enough. We shall definitely be using her company again.
Jan is a lovely professional who has made my property search and move-in as smooth as can be! She is an expert in the local area, has been living here for a long time and continues to support my move in, even now with suggestions on where to go locally and what to see. Those links and her extensive knowledge has come in handy and we moved in, in July and it is now November! A true expert in her field and her passion for the Island is clear from the first conversation you have with her. Finally, I would not hesitate to recommend that you contact her if you are interested in a property in Mallorca and when it comes time to buy, she'll be the first person that I contact. Thanks Jan! 🙂
Booked a recent last minute trip to Majorca with Jan. We were tentative about travelling again and found her to be great to deal with finding is the very best property to fit our ideal trip and she was able to give us reassurance around the current Covid situation regarding travel and holidaying in Majorca. She also arranged airport transfers which were ideal. Wouldn’t hesitate to recommend for tailored holidays to suit all needs. Very knowledgeable about Majorca. We had a brilliant holiday after nearly 2 years😊
We placed a late booking with Parasol Property Mallorca for a holiday villa rental for July/Aug 21. Our decision to book with Parasol was based on their reputation and the flexibity Jan offered during these times of uncertain restrictions etc.Sadly, near our due departure date we had to cancel the booking due to the escalating infection rates and ever changing travel restrictions to and from the UK. However, Jan completely understood our decision and could not have been any more efficient and swift in dealing with our cancellation and refunding all the booking monies to us.This type of customer service means a lot, especially in these very difficult times. You could not go wrong in selecting Parasol as your representative to use for your villa booking. We have visited Majorca for many years now and will definitely use Parasol for future bookings. We wish Jan every luck and success in driving her business forward during these unpredictable and difficult times and look forward to visiting the island again in the future.
Easy access brilliant website.
Francisco del Castillo López
I have been cooperating with Jan, from Parasol Property, renting out my villa in Mallorca for holidays since 2016 and I can only say good things of her. She is professional, honest and has deep knowledge of the marked gained through decades of working in the sector. As an owner I can totally recommend her!
Muy buen servicio
Wonderful stay in Villa Vora, Puerto Pollensa in May 2019. We arrived late at night and were really surprised by the welcome pack, had everything we needed and more, outstanding! We had a few niggles on first day (no wifi, toaster not working) called the office to report and within an hour a lovely lady came with new toaster, called the wifi company etc and everything was resolved quickly and efficiently. Would have no hesitation in using Jan and Parasol again, big thanks to all.
Our experience with Jan and Parasol Property has been nothing short of outstanding. Jan always provides the necessary information and guidance through every type of situation, and is always quick to respond every time we have a question or concern. The level of professionalism and customer service Jan provides is very high --much more so than some of the other property management companies we've experienced in Mallorca. We'd happily recommend Jan and Parasol Property to anyone needing property management services and we look forward to continuing renting from this Jan in the future.
WE have booked our holidays with Jan and Parasol Properties for many years and are extremely happy with the service she provides. Hotel bookings and transfers are organised promptly and efficiently and the whole process is completely stress free. I have known Jan since my children were small and have always felt reassured that she is resident in Mallorca and can provide any help during our stay that may be required. Highly recommended.
We have booked our annual holiday to Puerto Pollensa through Parasol Property Mallorca for a number of years. Jan provides an efficient, reliable service and arranges the hotel booking and airport transfers on our behalf, all at competitive rates. Jan is quick to respond to email enquiries and it is always reassuring to know that she is available to assist us should we have any issues whilst on holiday. Highly recommended.
We were so fortunate to come across Parasol Properties and Jan 4 years ago during our search for a property to buy. We were frustrated by our search for a house and the time wasted by many local agents who took us to see clearly unsuitable properties. Jan understood our requirements perfectly and checked out several properties we were wondering about. She was able to narrow down our search for us and found us a house which was exactly what we were hoping to find and of which we are now very happy owners.Jan has helped us in many ways since then, including using her language skills, persistence and superb knowledge of the way things work here in Mallorca to sort out issues with internet providers, utilities providers, and the local Ajuntement. It is always extremely reassuring to know she's on hand when we're in the UK and that she'll keep an eye on the place and deal with anything that should arise with efficiency and great care.We are also delighted with the pool service which Parasol Properties provide. Fabian keeps our pool in top notch condition and always sparkling clean. If friends or family are staying they comment on what a lovely person he is and how they enjoy his cheery singing while he works!So a very definite 5 stars Jan and Fabian !
Parasol Properties have made a huge difference to our enjoyment of our Holiday Property in Port de Soller, no hassle in organising cleaning, gardening, window cleaning, pool maintence and everything else that goes with having a home abroad and all this at a very reasonable price. The family can now relax and enjoy their stay when in Mallorca.
I have used Parasol property Mallorca for nearly two years, and have been extremely satisfied with their service.Jan Dexter, provides an outstanding service of customer care, whether you have a one bedroom apartment or a six bedroom villa.If you rent your property she can manage everything for you, from cleaners to airport transfers, or if you just want the peace of mind of knowing your property is safe and cared for until your return Parasol Property will do that too. Five star service all the way!!
Jan at Parasol Property has been arranging our holidays in Puerto Pollensa for many years now and just sorts everything out for us from booking the apartment, car hire, taxi transfers etc which makes life much easier for us. She always responds to our emails very swiftly and efficiently and is a pleasure to deal with. We have been going to PP for over 30 years, it's such a great place and it's nice to have someone over there that can help our holiday be stress free. Ian & Siobhan Appleyard
We had a fantastic stay in Puerto Pollença, we will definitely come back 🙂